UBC – twiindata & twiinvoice

UBC is one of the UK’s leading providers of serviced office accommodation space. Their property portfolio includes serviced offices at a number of prime business locations throughout the UK. UBC have also won multiple awards for their customer service at the Flexible Space Association awards and are widely recognised as one of the leading operators in the sector.

UBC offer a wide range of facilities and services for their clients. Alongside serviced offices there are virtual office services, meeting rooms, pay as you go flexible workspace solutions and co-working.

Within the Business Centre community UBC are recognised for providing a high level of office space and furnishings which go hand in hand with the level of customer service they provide. For UBC it was important that their technology partner shared their customer focused ethos. technologywithin were the perfect fit with the two companies sharing the same ‘customer first’ focus.

UBC Southampton and technologywithin

UBC Southampton and technologywithin

A flexible approach to technology

Flexibility is a vital component in UBC’s offering. Many clients grow and expand and are looking for UBC’s centres to offer them the options for this.

Jane Erasmus, Sales & Marketing Director said “We have a range of options for start-ups, freelancers and mobile workers who may be looking for the benefits of a more official office set up but without the higher costs that this can involve. Alongside this we are able to offer clients room to expand and grow at the pace they want to”.

Jane continued “It’s great to know that technologywithin share the same values that we do. Their friendly, people first approach syncs with ours and really helps our clients to grow their businesses”.

Chris Male, Director Key Accounts at technologywithin said “Flexibility is another benefit of the services we provide. We know that for many clients within flexible workspace it’s important that they can have room to grow as they need it. Our services in partnership with UBC can adapt to their needs providing reassurance that they don’t need to worry about their internet and comms and can instead concentrate on running their business. twiindata’s easy to use interface means the centre teams can make instant changes to suit their client’s needs”.

UBC Southampton and technologywithin

UBC Southampton and technologywithin

A customer service partnership

For any business looking at business centres for their base it’s important to know that the centre can offer a level of professionalism that the business and its customers can rely on. UBC staff ensure this professional approach is present in all of their centres meaning their clients can be confident that both they and their client’s customers receive a superior level of service. When it comes to the internet and comms technologywithin ensure that this level of professionalism is matched.

Richard Bond, Centre Manager at the award winning UBC Southampton site said “We set high professional standards and so it’s great to know that our clients can expect the same excellent level of service from technologywithin.”

A ‘Can-do’ Approach

The final part of the UBC service offering is the ‘can-do’ attitude. Again the links with both organisations supporting the client and going the extra mile to ensure their business is given the best environment to grow and prosper.

Jane from UBC said “We like to think that when a client decides to move into one of centres they become part of the UBC ‘family’ and nothing is too much trouble. technologywithin are a key element of that family”.

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We partner with flex operators and commercial landlords to bring their spaces to life by providing connectivity and workspace management solutions that deliver growth. We work with a range of clients that includes everyone from boutique coworking spaces through to large multi-site operators.
Our ethos is to be easy to do business with. Our clients don't just choose us for our leading-edge technology. We deliver a service that's friendly, authentic and personal. We're their trusted technical advisers who listen, ask questions and communicate our knowledge clearly. We relish the challenge of meeting our customer's needs every day - of making them happy.
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