UBC is one of the UK’s leading providers of serviced office accommodation space. Their property portfolio includes serviced offices at a number of prime business locations throughout the UK. UBC have also won multiple awards for their customer service at the Flexible Space Association awards and are widely recognised as one of the leading operators in the sector.
UBC offer a wide range of facilities and services for their clients. Alongside serviced offices there are virtual office services, meeting rooms, pay as you go flexible workspace solutions and co-working.
Within the Business Centre community UBC are recognised for providing a high level of office space and furnishings which go hand in hand with the level of customer service they provide. For UBC it was important that their technology partner shared their customer focused ethos. technologywithin were the perfect fit with the two companies sharing the same ‘customer first’ focus.
UBC Southampton and technologywithin
A flexible approach to technology
Flexibility is a vital component in UBC’s offering. Many clients grow and expand and are looking for UBC’s centres to offer them the options for this.
Jane Erasmus, Sales & Marketing Director said “We have a range of options for start-ups, freelancers and mobile workers who may be looking for the benefits of a more official office set up but without the higher costs that this can involve. Alongside this we are able to offer clients room to expand and grow at the pace they want to”.
Jane continued “It’s great to know that technologywithin share the same values that we do. Their friendly, people first approach syncs with ours and really helps our clients to grow their businesses”.
Chris Male, Director Key Accounts at technologywithin said “Flexibility is another benefit of the services we provide. We know that for many clients within flexible workspace it’s important that they can have room to grow as they need it. Our services in partnership with UBC can adapt to their needs providing reassurance that they don’t need to worry about their internet and comms and can instead concentrate on running their business. twiindata’s easy to use interface means the centre teams can make instant changes to suit their client’s needs”.
UBC Southampton and technologywithin
A customer service partnership
For any business looking at business centres for their base it’s important to know that the centre can offer a level of professionalism that the business and its customers can rely on. UBC staff ensure this professional approach is present in all of their centres meaning their clients can be confident that both they and their client’s customers receive a superior level of service. When it comes to the internet and comms technologywithin ensure that this level of professionalism is matched.
Richard Bond, Centre Manager at the award winning UBC Southampton site said “We set high professional standards and so it’s great to know that our clients can expect the same excellent level of service from technologywithin.”
A ‘Can-do’ Approach
The final part of the UBC service offering is the ‘can-do’ attitude. Again the links with both organisations supporting the client and going the extra mile to ensure their business is given the best environment to grow and prosper.
Jane from UBC said “We like to think that when a client decides to move into one of centres they become part of the UBC ‘family’ and nothing is too much trouble. technologywithin are a key element of that family”.
Nos asociamos con operadores flexibles y propietarios comerciales para dar vida a sus espacios proporcionándoles soluciones de conectividad y gestión de espacios de trabajo que generen crecimiento. Trabajamos con una amplia gama de clientes que incluye desde pequeños espacios de coworking hasta grandes operadores multisede.
Nuestra filosofía es que sea fácil hacer negocios con nosotros. Nuestros clientes no sólo nos eligen por nuestra tecnología punta. Ofrecemos un servicio amable, auténtico y personal. Somos sus asesores técnicos de confianza que escuchan, preguntan y comunican sus conocimientos con claridad. Nos encanta el reto de satisfacer las necesidades de nuestros clientes cada día, de hacerles felices.