Powering a flagship heritage workspace with technologywithin’s connectivity platform
Executive Summary
As Industrious continues its strategic expansion across Europe, delivering a consistent, high-quality member experience has become a critical priority. At The Gent, a landmark heritage building at Herengracht 216 in the heart of Amsterdam, Industrious has partnered with technologywithin to deploy its twiindata platform which provides secure, high-performance internet and WiFi connectivity managed entirely from a single intuitive dashboard. The platform accelerates the speed of opening new locations, and gives Industrious’ front-of-house team full, real-time visibility and control over connectivity, eliminating the need for engineers visits to configure networks.
The Location: Industrious at The Gent
Situated in Amsterdam’s historic canal belt, The Gent is a former printing house transformed by Dutch architectural firm De Zwarte Hond into approximately 3,000 sq m of high-end flexible workspace. The building blends a striking monumental façade with modern comfort. Natural light, a glass-roofed atrium, a central garden, and premium Industrious fit-out create an environment where heritage meets high performance.
The Challenge
Expanding into new European markets brings real operational challenges for flex operators, particularly around IT infrastructure. For Industrious, the ability to open new sites rapidly, without sacrificing the seamless member experience their brand promises, required rethinking the conventional approach entirely.
At The Gent specifically, the priorities were clear:
• Delivering enterprise-grade connectivity and security from day one
• Avoiding reliance on on-site IT teams or specialist engineering support
• Enabling front-of-house teams to manage connectivity directly, without technical expertise
• Maintaining real-time visibility of network performance and bandwidth across a growing portfolio
• Ensuring seamless integration with third-party platforms
At a prestigious building like The Gent, where member expectations are exceptionally high, getting this right wasn’t optional, it was critical.
The Solution
To power connectivity at The Gent and across its wider European portfolio, Industrious implemented technologywithin’s twiindata platform. Unlike generic network solutions, twiindata is purpose-built for the flex space market, designed so that front-of-house hospitality teams, not IT engineers, are in control.
The platform delivers:
• Effortless management of secure internet performance and WiFi from a single, intuitive dashboard
• Central portfolio visibility, enabling real-time bandwidth monitoring and instant troubleshooting across all locations
• Rapid deployment with no complex set-up or site-specific training, so new locations go live at pace
• An open, integration-ready architecture that connects seamlessly with third-party platforms
• No requirement for dedicated IT specialists at each site, significantly reducing operational cost and delay
This means the team at The Gent can manage connectivity in real time, make changes instantly, resolve issues quickly, and focus on what matters most: delivering an exceptional member experience.
The Results
The deployment of twiindata at Industrious’s European locations, including The Gent, has delivered measurable operational and commercial advantages:
| Faster site openings | No complex IT setup or per-location training; new sites activated in days, not weeks |
| Lower operational costs | No dedicated IT specialists or MSPs required at each location |
| Enhanced member experience | Reliable, secure, high-performance connectivity delivered as standard, a critical factor for enterprise occupiers.
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| Central portfolio control | Real-time bandwidth monitoring and instant troubleshooting from a single dashboard across the entire estate. |
| Future-proof scalability | The same approach used at The GENT can be replicated across Europe, creating a consistent, scalable foundation for expansion. |
| Team empowerment | Front-of-house staff have full control to make immediate changes, freeing time previously lost to IT management. |
“At The Gent, delivering secure, reliable, high-performance connectivity from day one was critical. technologywithin’s twiindata platform allowed us to do exactly that, while removing the need for dedicated IT staff on site. This ensured our members could work seamlessly from the moment they arrived.”
Tom Redmayne, SVP, Head of Europe & Global Sales
Industrious
“The Gent required a connectivity solution that combined enterprise-grade performance with operational simplicity. twiindata was designed for precisely this. It is able to give staff effortless control while guaranteeing members reliable, secure internet and WiFi without the usual IT complexities.”
Jon Seal, Managing Director
technologywithin
Looking ahead
The Gent forms part of a broader partnership, with twiindata also powering Industrious locations in Berlin, including Atrium Tower at Eichhornstrasse 3 and BEAM at Schicklerstraße 5, as the company scales its presence across Europe. With further openings planned across multiple European markets, Industrious and technologywithin are working in close partnership to ensure every new location launches with the same connectivity performance, operational simplicity, and member experience the brand is built on.
We partner with flex operators and commercial landlords to bring their spaces to life by providing connectivity and workspace management solutions that deliver growth. We work with a range of clients that includes everyone from boutique coworking spaces through to large multi-site operators.
Our ethos is to be easy to do business with. Our clients don't just choose us for our leading-edge technology. We deliver a service that's friendly, authentic and personal. We're their trusted technical advisers who listen, ask questions and communicate our knowledge clearly. We relish the challenge of meeting our customer's needs every day - of making them happy.