CUSTOMER SUCCESS STORIES

University of Southampton Science Park

Set in 73 acres of attractive landscaped surroundings, the University of Southampton Science Park (USSP) provides high quality office and laboratory space and is host to a vibrant and high-tech entrepreneurial business community.

Business support is available to early-stage and growing businesses through initiatives such as the Catalyst Centre and SETsquared, and companies at the Park can access some of the UK’s leading scientific expertise at the University of Southampton. The Science Park enjoys an excellent reputation and is only an hour away from London. The Park is a full member of the UK Science Park Association.

Leading edge network services

technologywithin has operated as the Wholesale Service Provider to USSP since 2015 and is responsible for delivering leading-edge network services and for managing and maintaining the network infrastructure. Working closely with the Science Park and its nominated Retail Service Providers, technologywithin ensures that resident businesses and connectivity retail service providers receive optimum network services and timely support.

Connectivity infrastructure

At the campus there are 18 separate buildings that form part of the connectivity requirements. The connectivity infrastructure was established by technologywithin and forms part of the contractual management duties for the University.

In addition to designing, installing and managing the Campus network infrastructure, technologywithin provides the following Network Services

  • Management of the network infrastructure including PoP – Provision of the PoP (Point of Presence) Services and Connectivity Services to designated RSPs (Retail Service Providers).
  • PoP Services – Provision of rack space
  • Connectivity Services – Provision of managed VLAN connectivity over the USSP network between the PoP and individual demises
  • Power – Full resilient core power supply management, including onsite and external on-call power generators combined with UPS to ensure consistent power availability for the core network 24/7, 365 days
  • Fibre Network – Each edge network node (building) connects back to the core at 10Gbps using dual fibre feeds taking diverse
  • Layer 2 Carrier Services – Campus-wide low latency layer 2 network, with a campus-wide uptime SLA of 99.9%.
  • Internet Connectivity – Gigabit internet connectivity for tenants and resellers. Our routers are future proofed, capable of supporting 25 Gbps connections.
  • Bandwidth and WiFi Cloud Portal Management – A web-based cloud portal to fully manage tenant’s bandwidth, IP addresses and wireless logins at the campus.
  • Engineers on call 24/7 – Engineers on call ready to respond to automated monitoring systems and client call outs 24/7.

A strong technology partnership

Dr Robin Chave, CEO at Southampton Science Park said:

“Access to leading edge connectivity is critical to our community of fast-growing technology companies which depends on reliable, high-speed connectivity. This is why our strong partnership with technologywithin is vitally important in ensuring that our companies receive the bandwidths and services they require to grow and compete on the world stage effectively.”

Stuart Perry, Operations Manager at Southampton Science Park added:

“technologywithin are committed to delivering exceptional service to us and our resident companies. The infrastructure on the park has been installed and maintained to a high standard. This helps to ensure that all of our residents receive the network service that they rightly expect.”

 

 

To discover more about USSP visit their site – https://www.science-park.co.uk/

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