Feature Drop
MARCH 2026

twiinworkspace Feature Drop


Our latest updates are here to help you manage your workspace operations with even greater control, transparency and ease.

Deposit Ledger: Full Control of Client Deposits

UPDATE

What the Deposit Ledger Provides

  • Full historical record of all deposit-related transactions (invoices, credit notes, transfers, journals and manual entries).

  • Clear breakdown of deposits held per agreement and billable licence.

  • Instant insight into the total Deposit Held position for each client.

A major enhancement to financial transparency in twiinworkspace: Introducing the Deposit Ledger, giving you complete visibility and control over all deposit movements for each client.

Access it via Client > Invoices > Deposit Ledger.

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Key Deposit Ledger Functions

Viewing the Deposit Ledger

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  • See all historical deposit entries, including opening deposits, licence allocations and related invoice activity.

  • Use the eye icon 𓁹  to view the original transaction (invoice or credit note).

Transferring Deposit Amounts

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Move part or all of a deposit to:

  • Another licence, or

  • A specific billable item (optional)

Simply click the Transfer icon, choose the destination, and set the amount. New ledger entries are automatically created to reflect the transfer.

Refunding / Reducing Deposits (Without Credit Notes)

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Use the Journal Out option to reduce deposit balances directly.

    • Enter date, amount and notes.

    • Ledger updates instantly and recalculates Deposit Held totals.

    • Journals can be deleted to reverse if needed.

Creating a Deposit Entry (Without an Invoice)

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  • Add date, licence, billable, amount and notes.

  • Useful for external deposits or adjustments.
The entry is shown on the deposit ledger, and the left hand summary is updated to reflect the new amounts.

Creating a Credit Note to Refund Deposits

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If the invoice for the deposit exists in twiinworkspace, click on the eye icon on the invoice transaction line to view it.

  • Click Create Credit Note on the invoice page.
  • Edit invoice lines if needed, then approve and print to reflect the refund in the ledger automatically.

If no original invoice exists:

  • Use Finance > Create Credit Note
  • Select Deposit type on the invoice line, assign to a licence if applicable.
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Viewing Deposit Held Across twiinworkspace

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Deposit totals are visible across multiple areas:

Client > Invoices Tab: Deposit Held balance shows on the Deposit Held tile

Client > Agreements Tab: Deposit Held per agreement

Client List: Hovering over Client Balance values provides a full client deposit total

Licences List: Column view of deposits held per licence

Agreement View: Deposit invoiced for the agreement and links to source invoice

Please reach out to help@technologywithin.com if you have any questions.