Whether it’s the management of network bandwidths, flawless WiFi coverage or data analysis from the booking system: modern technologies are a necessity for higher occupancy and revenue generation for flexible workspace operators.
Flexspace has the edge over the home office
The video falters, the sound breaks down and the presentation doesn’t want to continue. One thing is immediately clear to the weary user: WiFi in the home office is a gamble. The connections are often shaky and the speeds too slow. Great performance is often a matter of luck. This is where flexspace providers can create an advantage – provided they have the right technology in place for their office space.
Managed internet bandwidth is a revenue generator
Flexspace operators can score points, not least through targeted bandwidth management. Although operators can distribute their entire available bandwidth in a shared bandwidth pool for all customers, the right network management tools could enable them to upsell dedicated to specific private office clients. This dedicated bandwidth is guaranteed even when other customers exhaust the remaining performance. The result is a worry-free customer experience. The client can concentrate on their core business and use their digital assets without thinking about possible bottlenecks in bandwidth. The resulting customer satisfaction results in better retention for the flexspace operator.
Data security is key in shared workspace
Professional network infrastructure also delivers a feeling of security in two other essential ways:
- The handling of sensitive data takes place within flexspace and coworking in a more secure environment than, for example, in the individual home office, where a large number of private components are used. The more sophisticated technologies in flex offices provide higher security measures in terms of data protection.
- And if, contrary to expectations, there are technical problems, the technology provider’s professional customer service is always available, which will find solutions quickly and competently. This protects against economic damage to the customer and provides a safety net for the flexspace operator.
IoT’s role in flexspace
Tech-savvy flexspace operators are also thinking beyond the lucrative allocation of bandwidths. They use digital tools to analyse demand for specific space, adjust supply to meet individual customer needs, and reduce operating costs.
- For example, they could use the data gained from the meeting room booking system, which reveals a lot of about customer behaviours and needs. At what time and how often do the customers prefer to use the small meeting room regularly? And how long does the large one stand empty for? This can be used to inform future meeting room marketing offers.
- Movement sensors can also be used to track which kitchen is particularly popular with members. This data can be used to support design and layout ideas and applied to new sites. Overall, the answers provide operators with valuable approaches to analysing their space efficiency and controlling occupancy.
- It becomes even more lucrative when office operators use data from room occupancy or sensors to control energy consumption. If the peak occupancy times are known, the air conditioning or lighting can be better controlled. The result is lower operating costs and in turn increased profits for the operator.
All in all, the right flexspace technology boosts revenue. Professional, technical infrastructures offer the operator a number of opportunities to attract new clients and increase revenue from existing occupants.
technologywithin is the leading provider of managed internet and WiFi in the UK flexspace sector. If you are interested in easy-to-manage Internet and WiFi services for your flex or coworking space, book a demo with our sales team here